Retailers look beyond the sale: Brick-and-mortar retailers are raising their game to lure plugged-in consumers to their stores
BD+C
SEPTEMBER 13, 2017
E-commerce is reshaping the landscape for traditional retailers. Store closures and consolidations in 2017 are on pace to eclipse the total number of stores that failed in 2008, in the depths of the Great Recession. Just two months ago, Credit Suisse forecasted that 20-25% of malls will close by 2022.
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